BACK

POVEXA PRO Return Policy: At POVEXA PRO, we place great importance on the satisfaction of our customers with our action cameras. Should you not be completely satisfied with your purchase, we offer a hassle-free return policy.

Return period: You have 60 days from the date of purchase to initiate a return. Return conditions: To be eligible for a return, the following conditions must be met: The product must be unused, in its original packaging, and in new condition. Proof of purchase, such as an order confirmation or receipt, is required.

How to initiate a return: To start the return, please contact our support team at povexa-pro@outlook.com with your order number and the reason for the return.

We will then guide you through the next steps. Return shipping costs: The customer is responsible for return shipping costs. These are non-refundable. In the event of a refund, the return shipping costs will be deducted from the refund amount. Refund process: Once your return has been received and inspected, we will notify you by email whether your refund has been approved or declined. If approved, the refund will be processed and credited to your original payment method.

Important Information: Items purchased as part of promotions or discounts are non-returnable – these sales are final. Items with signs of use, damage, or missing packaging may not be eligible for a refund. Contact: For questions regarding returns, please contact us at povexa-pro@outlook.com.

Thank you for choosing POVEXA PRO – we want to provide you with a smooth and reliable shopping experience.